Issue: We had to reboot our ADC. We were not able to save the configuration both from GUI and command line in ADC. We did a force reboot. When powering on, we observed lot of license related errors like “The license info cannot be fetched” ” No licenses were found” etc.. But after logging in,…
If you’d like to secure xml traffic from storefront to DDC, you should install certificates on the DDC. If you have IIS installed in your DDC server, then mapping the certificate to 443 is very straight forward process. If you do not have IIS installed in your DDC server, then you should install the certificate…
After you upgrade your citrix site, or on a new citrix site creation, when you open director portal, under sessions/logon performance tab for logon duration details it shows “no data is available for the specified time period”. Based on your CVAD version, copy the source files into a folder on your VDA (app servers). Goto…
On a new install of VDA software from CVAD 1912 LTSR CU5 version, when you run the VDA software from AutoSelect.exe file and enter all the details, GUI does not show up showing the installation steps. Behind the scenes, installation never happens. This is observed on different CVAD versions. This is because in the registry…
Issue:After upgrade, when you open the netscaler gateway url, instead of showing the username and password page, it immediately shows a white page. Solution: This is mostly seen when upgrading from 10.5 to 11. From a working netscaler copy the folder, /netscaler/ns_gui/vpn and replace this folder on your current netscaler. Refresh the gateway vip url….
Issue: We have upgraded our netscalers to 13.0 84 version from 12.1. On RfwebUI theme for Citrix gateway VIP URL, the URL opens as expected but when users login, it immediately throws an error on screen “Cannot complete your request” On default theme (black theme), after users enters their credentials and click signin, it says…
Issue: When you click on a citrix application, ICA file downloads successfully. When clicking on the downloaded ICA file, it says: ” A usable server cannot be found on which to launch the application. Application: APPNAME, Client XXX (address:XXXX), user:XXXX. Check your worker group definitions and load balancing policies to verify appropriate servers are assigned…
When you try to access Citrix applications and desktops from any operating system, you’d first start by installing the Citrix Workspace application (formerly known as Receiver). But after installing the software, when you try to access your company’s Citrix URL, you may end up with a certificate error. One error when accessing Citrix applications and…
Users are getting an ‘Incorrect username and Password’ message while logging on through Storefront. The following messages appear in the event viewer on the Storefront Servers ‘An authentication attempt was made for user: username that resulted in: Failed (Windows Error Code: 1326) Password expiry information was requested but none was returned’ Users confirm that they…
In today’s article, I’d like to share an issue that I’ve faced recently in our Citrix environment. Issue: Users enter their credentials at NetScaler gateway portal and click LogIn. It doesn’t go to the next page where users see applications and desktops. It spins on the same page for more than 3 minutes, and then…