Issue: VDI takes long time to login to the session. When connected to the VDI from RDP, user is able to login but it took long time. So, to test this, we had to increase the VDI login time from Citrix. Solution: One the VDI, change/create the registry key: Key: HKLM\SOFTWARE\Citrix\PortICA Value: AutoLogonTimeout Type: DWORD Specify…
One of the issues I came across recently is, users complained that their VDIs are either not responding on Monday i.e., they just spins for ever or desktop viewer shows up with a gray screen. They have to call helpdesk to reset their VDI. Then they can login and use it till friday. On Monday…
Steps to resolve certificate issue in Macbook: (1) Log in to a Windows installation and use Internet Explorer to browse to the Citrix connection URL. This will force your Windows system to evaluate the SSL certificate chain used by the site and install any missing intermediate certificates into the Windows certificate store. (2) Open Internet…
Issue “The desktop ‘xxxxxx’ is temporarily unavailable due to planned maintenance” error for a xendesktop VDI. Registration state shows registered, but for user it always shows the error. Solution Login to the desktop as Administrator. Restart the Citrix Personal vDisk Service. In Studio, check if Registration State is registered and PVD State is not failed….
Issue: Citrix VDI specs: Windows 10, 1607 version. User’s end point specs: Dell windows 10 1709 version. Start webex meeting in citrix VDI – works fine. But when webex video is started, it crashes the citrix HDX engine stopped working. Event viewer entry: Faulting application name: WFICA32.EXE, version: 14.9.4000.9, time stamp: 0x5b7a823f Faulting module name:…
There are two ways on how we can find citrix xendesktop database server name: via powershell: Use command on the delivery controller. This will show your database server, instance name and database name. Using registry: Navigate to “HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\XDservices\ConfigLoggingSiteSchema\DataStore\Connections” registry key on the delivery controller and check value of key, ConnectionString. This will have same information as above…
On PVS 7.15 LTSR, with server 2016 OS, you might end up with below error while using xendesktop setup wizard or streaming wizard: You might install your vcenter server certificate on your pvs server and navigate to https://vcenterserver/sdk without certificate errors, but still it wont work. On 2012 OS, TLS is enabled by default, in…
Issue: copying OS via pvs imaging wizard in pvs base machine, would show a green status bar with the progress. It completes till the end, you wont see Done button. It will be in green progress bar forever. You might see an error in pvs event log: Event id: 11 Detected one or more hung threads….
Booting target device to a vDisk was showing the following error after downloading the bootstrap file: “Server [IP Address]:6930: vDisk file access permission denied.” Solution1: Open services.msc, goto stream service, check the account that stream service is running on. Add that account that runs the “Stream Service” to the security properties of the .vhd and…
Issue: Some of the citrix VDIs are powered off in vcenter automatically. Logs show that citrix powered off these machines. Analysis and Solution: when citrix tries to power on a VDI, it should be brokered through a citrix delivery controller (Lets say DDC1). If this delivery controller has any issue from contacting the vcenter, it…