Issue: vcenter certificate replaced. From thereon, Citrix studio cant connect to vcenter. Power control options grayed out in director and studio doesn’t show power options at all. Troubleshooting: Hypervisor tests on the vcenter server url in studio->hosting tab, show that studio cant connect to vcenter because of certificate issue. Solution: Goto your vcenter url: https://vcenter.domain.com…
Issue: Citrix VDA is not registered. Troubleshooting: Checked Citrix services on the VDI. Citrix ICA service wasnt started. Throws error, “windows could not start the citrix ica service on local computer 1067” and fails to start. Solutions: On the VDI, check if authenticated users group is added to local administrators group. If you find it,…
Somewhere down the line, Citrix Admins need to upgrade their Citrix Site from one version to another, Example, from XenDesktop 71.5 LTSR to CVAD 1912 LTSR. For Citrix site upgrade, we have to mount the product ISO in Citrix server and run the setup file. But What about VDIs? Based on your company’s VDA usage,…
When you try to add a vcenter connection under “Hosting” tab in Studio, you get the below error sometimes: Solution: Open your vcenter server in IE, like, https://vcenterServer.yourcompany.com. You will see certificate error. Click on “Continue to this Website (not recommended). Click on Certificate error in the address bar. Click View certificates and install the…
Source: Giphy When users complain that they are experiencing slowness in their VDIs, there are some points to check within in citrix. If you have Citrix ADM (Application Delivery Management) installed and configured, you should see users sessions and bandwidth details in ADM. You may see high ICA RTT even though users say that they…
We may end up in a situation where we have delivery group with multiple servers (Let’s say 10 ) out of which application owners need to publish an application from only given set of servers ( Let’s say 5 ) from those servers. This is how the process goes: Follow below process to publish application…
Issue: VDI appears as not registered in studio console. Event Viewer shows 1017 error: The citrix desktop service failed to register with any controller. The service will try registering again approximately X seconds. Troubleshooting: Run Citrix Health Assistant tool. This will identify any errors with registration and domain memberships etc.. Make sure you use the…
Issue: VDI takes long time to login to the session. When connected to the VDI from RDP, user is able to login but it took long time. So, to test this, we had to increase the VDI login time from Citrix. Solution: One the VDI, change/create the registry key: Key: HKLM\SOFTWARE\Citrix\PortICA Value: AutoLogonTimeout Type: DWORD Specify…
One of the issues I came across recently is, users complained that their VDIs are either not responding on Monday i.e., they just spins for ever or desktop viewer shows up with a gray screen. They have to call helpdesk to reset their VDI. Then they can login and use it till friday. On Monday…
Steps to resolve certificate issue in Macbook: (1) Log in to a Windows installation and use Internet Explorer to browse to the Citrix connection URL. This will force your Windows system to evaluate the SSL certificate chain used by the site and install any missing intermediate certificates into the Windows certificate store. (2) Open Internet…