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Category: XenDesktop 7.X Issues and troubleshooting

Manage huge Citrix profiles – Redirect User Profile

Posted on September 10, 2019October 21, 2019

It is really a painful task for Citrix admins to deal with users with huge Citrix profiles. When using Citrix UPM or WEM, it creates UPM_Profile folder. All the files/folders in user’s profile are stored in this folder. We can redirect user’s Desktop, Downloads, Documents to a share path but still we might end up…

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The trust relationship between this workstation and the primary domain failed

Posted on June 3, 2018April 15, 2020

Users cannot log on to a system using Active Directory credentials and the following error message appears: “The trust relationship between this workstation and the primary domain failed.” Users/Citrix Admins might see this error on VDIs or App servers. Below are the solutions for the same: This issue is seen when the session logon is…

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Server VDAs remain shutdown after schedule reboot

Posted on April 27, 2018

Symptoms or Error Intermittently few Server VDA’s remain shutdown and do not turn on automatically after scheduled reboot. On the Delivery Controller below series of events are logged: Event ID 3012 – Warning; “The Citrix Broker Service detected that power action ‘Shutdown’ (origin: Schedule) on virtual machine’domain\severname’ failed.” Event ID 3104 – Information; “The Citrix…

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You cannot access this session because you are not part of the Direct Connections Access Group.

Posted on April 4, 2018February 17, 2022

If users try to access their VDA via remote desktop, they receive below error: If you want to RDP to a VDA machine then you’ll need to be a local admin or a member of the local Direct Access Users group on the VDA.

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Using the default VMware vCenter server certificate in XenDesktop POCs – Cannot connect to vcenter server error

Posted on May 2, 2015July 16, 2018

One of the core tasks when setting up XenDesktop is to integrate it with the existing customer infrastructure, such as the virtualization platform. Following you can find a screenshot of the respective wizard: When integrating XenDesktop with vSphere or vCenter respectively, you might encounter the following error message: „Cannot connect to the vCenter server due…

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TFTP Timeout

Posted on December 9, 2014

PXE-E32: TFTP open timeout Symptoms: During a Ardence Client boot, the following error message is received: “PXE-E32: TFTP open timeout” Cause: This error message indicates that the TFTP open request was not acknowledged and that you will need to verify that the TFTP service is running. If an Ardence Client encounters a “PXE-E32: TFTP open…

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DHCP Conflict Detection

Posted on December 9, 2014

DHCP Conflict Detection- Realtime Scenario Issue: VMs are placed in Maintenance mode automatically. A quick investigation revealed most of the desktop VMs had been placed in maintenance mode by the Desktop Delivery Controller.  It will do this automatically if the VMs do not register after several reboots, see CTX126704 for the registry entries that control…

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XenDesktop7.X issues and troubleshooting

Posted on October 17, 2014

While installing xendesktop7 on server 2012 R2, you might face an error while installing delivery controller, saying, installation failed with error 1603. solution: adding the Feature of the Windows PowerShell 2.0 Engine solved the problem.

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XenDesktop7 Citrix studio slow launch

Posted on July 3, 2013

I have downloaded and started to install XenDesktop 7, the first thing that I noted that Citrix Studio was extremely slow to start.  I shrugged it off as first time launch but after subsequent reboots I notice the issue still persisted.  I have seen this issue lots in past and its mostly because of no…

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XenDesktop site creation error

Posted on June 30, 2013

While creating site in xendesktop 7, after all the prompts are over, it says configuring database etc.. after few mins you might get an error saying, “There was no suitable service to perform operation.” Resolution: Even though you get the error, your site is created successfully. Restart the server and open xendesktop studio. After restart,…

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