With the concept of LTSR, somewhere citrix admins might end up choosing either current release or LTSR versions for their citrix environments. So first of all lets see what is LTSR and CR and decide which one to choose?
Current Release: With Current Release latest and greatest updates are available from citrix on the citrix product that you use. Support and Maintenance for CR are maintained upto the latest mark from citrix.
An effective design of user profiles can make a significant difference in the performance and manageability of a XenApp environment. Many of the issues commonly seen in large or complex XenApp environments (including slow logon, loss of user settings, profile corruption, and excessive administrative effort) are often the result of sub-optimal user profile designs. A solid design and implementation of user profiles can maintain the integrity of user settings, eliminate issues requiring administrator intervention, and ensure high-performance user logon.
Product Name changes: Citrix Workspace
Citrix Workspace will become one unified, contextual, secure offering. Citrix Workspace offers a user-centric experience where everything you need to work is in one unified app, with access and performance made simple based on user context and IT-designed conditions.
Citrix Workspace is composed of the following components depending on your edition and add-ons:
Citrix Workspace app Learn more
New mobile, web, and desktop experience bringing together all the apps and files you need to work.
One of the issues I came across recently is, users complained that their VDIs are either not responding on Monday i.e., they just spins for ever or desktop viewer shows up with a gray screen. They have to call helpdesk to reset their VDI. Then they can login and use it till friday. On Monday same issue re-occurs.
I first checked the tasks history on user’s VDI in VMware. I noticed that there are power on events in VMware almost every day.
Steps to resolve certificate issue in Macbook (1) Log in to a Windows installation and use Internet Explorer to browse to the Citrix connection URL. This will force your Windows system to evaluate the SSL certificate chain used by the site and install any missing intermediate certificates into the Windows certificate store.
(2) Open Internet Options from Internet Explorer and got to the “Content” tab and click “Certificates”, select the “Intermediate certification Authorities” tab in the following dialog window.
One of the issues where users might end up in bad mornings is at loading their VDI. If their UPM profile is huge, it takes long time for them to login. In case if we end up a user with long logon time issues, we will first have a look at user’s citrix UPM profile. We have to identify the exact profile folder and rename it or identify huge files in UPM folder and move them to other location.
Issue “The desktop ‘xxxxxx’ is temporarily unavailable due to planned maintenance” error for a xendesktop VDI. Registration state shows registered, but for user it always shows the error.
Solution Login to the desktop as Administrator. Restart the Citrix Personal vDisk Service. In Studio, check if Registration State is registered and PVD State is not failed. If not, reboot the desktop and check both registration and PVD state again and then try to launch the desktop.
Issue: Citrix VDI specs: Windows 10, 1607 version.
User’s end point specs: Dell windows 10 1709 version.
Start webex meeting in citrix VDI - works fine. But when webex video is started, it crashes the citrix HDX engine stopped working.
Event viewer entry:
Faulting application name: WFICA32.EXE, version: 14.9.4000.9, time stamp: 0x5b7a823f Faulting module name: swscale-4.dll, version: 0.0.0.0, time stamp: 0x5807d28d Exception code: 0xc0000005 Fault offset: 0x00030922 Faulting process id: 0x4330 Faulting application start time: 0x01d44cab61bfe2d1 Faulting application path: C:\PROGRA~2\Citrix\ICACLI~1\WFICA32.
Tools that I came across in my day to day troubleshooting:
Autoruns - shows you what programs are configured to run during system bootup or login, and when you start various built-in Windows applications like Internet Explorer, Explorer and media players. CDFControl - CDFControl utility is an event tracing controller or consumer for capturing CDF trace messages displayed from various Citrix tracing providers. Refer to CTX111961 - CDFControl to download the CDFControl utility.
Citrix Provisioning provides an auditing tool that records configuration actions on components within the provisioning farm, to the provisioning database. The auditing tool provides administrators with a way to troubleshoot and monitor recent changes that might impact system performance and behavior.
Administrator privileges determine the audit information that can be viewed and the menu options that are visible. For example, a Farm Administrator can view all audit information within the farm.
