Issue: User clicks on an app in netscaler gateway portal. It shows cannot start app APPNAME for all the apps in the netscaler gateway portal. Troubleshooting: Citrix DDC event viwer shows The citrix broker service failed to broker a connection for user DOMAIN\USERID to resource APPNAME. The virtual machine VDI1.company.com rejected a request to prepare…
During a high availability file synchronization operation, a set of files are copied from the primary appliance to the secondary appliance. The high availability setup is synchronized automatically at an interval of one minute or when you manually run the sync ha files command. The secondary appliance initiates the high availability synchronization. The rsync process…
High availability synchronization is the process by which configurations are kept identical between the appliances. It is not the process that runs individual commands on the secondary appliance after successful completion on the primary appliance, that is called Command Propagation and while the two are similar in function, they perform different functions. High availability synchronization…
There may be times when you want to test the SQL server instance first and then purchase a license key after your testing is successful. When you want to apply license key, you have to do it, at least one day before your evaluation time expires. If your expiration date is crossed, your SQL service…
Let’s say you have a script written in PowerShell for your Citrix environment and want to deploy it through Jenkins. How’d you do that? If you directly run a PowerShell script from a Jenkins machine (not Citrix DDC), you will end up in “The caller was not authenticated by the service” error. Through Jenkins, you…
Follow the below steps to create a custom block page for blocked sites in pihole for HTTP sites: In terminal, run sudo nano /etc/pihole/pihole-FTL.conf If you do not have this file, create a file with the same name in the same path. If it is already there, you will see PRIVACYLEVEL=0 in the file already….
Issue: The user’s VDI has a client drive redirection policy enabled, and it is set to prohibit drives. From the VDI user is not able to see his laptop’s drives ( C and D etc). This is as per design and working as expected. When this policy is prohibited, by default, the user cannot see…
We’ve seen an issue recently: Users login to netscaler gateway url and click on the application. It shows the steps like connection in progress, loading profile, negotiating capabilities, processing group policies etc, and immediately disappears. Troubleshooting: In Citrix director, under trends, logon performance. Check the logon performance time for the users who had this issue….
Let’s look at steps on configuring a Citrix high available site for applications. These are high level steps only. Not a step by step article. Based on your user count and how critical is the application, create 4 DDCs. Two in North India Datacenter, and two in south India datacenter (or you can create 1…
Photo by Peter Jones on Unsplash Below are some of the documentation practices that I came across. Create documentation as you design and implement something new in the environment. From Owen’s mycugc post, Check if you pass Bus Test. When you write a script add a help section explaining what it does. Similarly, when you…